Refund Policy
At Mansourique, we understand that circumstances may lead to a desire to return your order. Whether it's a matter of personal preference or any other reason, you have the right to cancel your order within 14 days after receiving it, without the need to provide a specific reason. Following the cancellation, you have an additional 14 days to return the product.
Upon returning the product, you will be refunded the full order amount, including shipping costs. Please note that the costs associated with the return shipment from your home to our webshop are your responsibility and are approximately €7.25 per package. For precise rates, consult your carrier's website.
If you choose to exercise your right of withdrawal, kindly return the product to us with all provided accessories and, if reasonably possible, in its original condition and packaging. To initiate this process, contact us at info@mansourique.com. We commit to refunding the order amount within 14 days of receiving your return, provided the product is in good condition.
It's essential to handle the product with care during the return, as any damage or depreciation may result in a deduction from the refund amount. Ensure the product is returned in its original packaging.
For any inquiries or to begin the return process, reach out to us at info@mansourique.com .
Upon returning the product, you will be refunded the full order amount, including shipping costs. Please note that the costs associated with the return shipment from your home to our webshop are your responsibility and are approximately €7.25 per package. For precise rates, consult your carrier's website.
If you choose to exercise your right of withdrawal, kindly return the product to us with all provided accessories and, if reasonably possible, in its original condition and packaging. To initiate this process, contact us at info@mansourique.com. We commit to refunding the order amount within 14 days of receiving your return, provided the product is in good condition.
It's essential to handle the product with care during the return, as any damage or depreciation may result in a deduction from the refund amount. Ensure the product is returned in its original packaging.
For any inquiries or to begin the return process, reach out to us at info@mansourique.com .