Shipping policy
Last updated: 26 October 2026
Where we ship
We ship within the Netherlands and to many other countries. At checkout you see whether we deliver to your address.
Shipping costs
- Free shipping in the EU on orders over €45.
- Orders under €45, and orders to countries outside the EU: the shipping cost is shown in your cart and at checkout before you pay.
Carrier and tracking
We ship with PostNL. As soon as your order is on its way, you receive an email with a tracking link.
Processing and delivery time
We pack and ship your order as soon as possible after we receive your payment. The delivery time depends on where you live. Our products are made in limited numbers, so if something is not in stock we tell you straight away.
Customs and import duties
Prices include Dutch VAT. For countries outside the EU, import duties, customs fees and taxes of the destination country are not included. They are for the buyer, and are usually collected by the carrier or customs on delivery. Please check your local rules before you order.
Check your parcel
Please check your parcel when it arrives. If it is damaged, late or lost, email info@mansourique.com with your order number (and a photo if it is damaged) and we will solve it.
Wrong address
Please check your address at checkout. We cannot always change it after your order has been packed.